Sign in to your account to start a new order or manage your existing orders, or get started by registering for an account
How to Order Online
Catering orders should be placed as far ahead as possible with a minimum of 24 hours in advance for cold catering and 48 hours for hot catering. Requests received under the minimum guidelines will be delivered at our earliest time slot available. Please note that items ordered under the minimum time frame may be subject to menu changes based on availability.
In the interest of the environment and cost containment, we request that all equipment and supplies delivered to meetings be left in the room. Please call (203) 814 -9610 to notify us of any equipment that has been moved to another location. If we are unable to pick up the items at the new location, we ask that you place all catering equipment in the coffee station nearest you. Equipment that is not returned may be charged to you.
We at your Catering department are happy to provide you with any additional services you may need. Wait-Staff, Balloons, Flower Arrangements, Decorations, Custom Linens and China, Venue Rental and Entertainment! All can be arranged for your gathering. Call the Cafe Food Service Director for more information
To ensure prompt delivery, please place your orders at least 24 hours in advance. All hot orders must be placed at least 48 hours in advance and are not available in all rooms. Please place all orders by 9am for next day delivery.
We will always accept last minute orders; however, menu selection and delivery time must be flexible. Orders are delivered in the order they are taken. There will be a $50 fee for same day changes or orders.
Any additional labor costs and a 10% service fee, will be added to all events scheduled outside of normal delivery hours:7 a.m. –7p.m. Monday through Sunday.
All orders canceled with less than a 24-hour notice will be charged in full.
Please complete your online orderUrbanacafe@catertrax.com. A copy will be emailed to the café and the requestor. We will not accept orders via the telephone, however if you need help, call us at (203) 814 -9610 and we can assist you. All orders require written confirmation before delivery. Note: 6% sales tax will be added to all invoices
